FAQS
Frequently asked Questions
Check out questions we feel you might have for us.
How far in advance do I need to place an order?
We recommend placing your order at least 3-5 business days in advance to ensure availability and proper preparation time for your event.
Do you offer delivery services?
Yes, we offer delivery within Lagos and surrounding areas. Delivery fees vary based on location and order size, and will be calculated at checkout.
Can I customize my package?
Absolutely! Most of our packages can be tailored to fit your specific needs. Reach out to our team and we'll work with you to create the perfect setup.
What is your cancellation policy?
Cancellations made more than 48 hours before your event are eligible for a full refund. Cancellations within 48 hours may incur a cancellation fee.
Do you cater to large events?
Yes, we handle events of all sizes, from intimate gatherings to large celebrations. Contact us with your guest count and we'll recommend the best package.
What payment methods do you accept?
We accept bank transfers, debit/credit cards, and selected mobile payment options. Full payment details are provided at checkout.
Can I make changes to my order after booking?
Minor changes can typically be accommodated up to 24 hours before your event, subject to availability. Please contact our support team as soon as possible.
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